CONTACT FOR POLICY HOLDERS

Customers may register for secure website access here to view policy information, including access to daily unit values, coverage, loan balances and more. After registration, owners of variable products may also elect to receive documents electronically.

Vermont Campus

Hours

Business Hours: 8 a.m. - 4:45 p.m. (ET)

Policyholder Service Hours:
8 a.m. - 6 p.m. Monday - Thursday
8 a.m. - 4:45 p.m. Friday

If you have an Annuity (beginning with NG)

Toll Free Number: (800) 732-8939
E-mail: Service@nationallife.com
Fax Number: (214) 638-9162

If you have an Annuity (all others)

Toll Free Number: (800) 732-8939
E-mail: LifeCustomerService@nationallife.com
Fax Number: (802) 229-7054

If you have a Life Insurance Policy

Toll Free Number: (800) 732-8939
E-mail: LifeCustomerService@nationallife.com
Fax Number: (802) 229-7054

Texas Campus

Hours

Business Hours:
8 a.m. - 5 p.m. (CT) Monday - Thursday, 8 a.m. - 3:45 p.m. Friday

Policyholder Service Hours:
8 a.m. - 5 p.m. Monday - Thursday
8 a.m. - 3:45 p.m. Friday

If you have an Annuity

Toll Free Number: (800) 732-8939
E-mail: Service@nationallife.com
Fax Number: (214) 638-9162

If you have a Life Insurance Policy

Toll Free Number: (800) 732-8939
E-mail: LifeCustomerService@NationalLife.com
Fax Number: (802) 229-7054