Contact Us

National Life Group

Vermont Campus
1 National Life Drive
Montpelier, VT 05604
800-732-8939
 

Texas Campus
15455 Dallas Parkway Ste. 800
Addison, TX 75001
800-732-8939
 

Sentinel Investments
PO Box 55929
Boston, MA 02205-5929

1 National Life Drive
Montpelier, VT 05604
800-282-3863
www.sentinelinvestments.com

Equity Services, Inc. (ESI)
1 National Life Drive
Montpelier, VT 05604
800-344-7437
www.equity-services.com

 
 

Media Relations

Media inquiries may be directed to Ross Sneyd, Dir. - Corp and Community Relations (802) 229-3866.

E-Mail Encryption  

National Life Group uses encryption of e-mail to protect personal information.

If you are a policyholder requiring assistance with viewing an encrypted message received from National Life Group, please use one of the contact methods above.

If you are a National Life Group agent or other e-mail recipient requiring assistance with viewing an encrypted message, contact the National Life Group HelpDesk through e-mail at HelpDesk@NationalLife.com or toll-free at (877) 654-3499 for assistance.

Information for Victims of Domestic Violence or Abuse

National Life Insurance Company and Life Insurance Company of the Southwest (collectively, the "Company") have established policies and procedures to safeguard personal information for victims of domestic violence or abuse. Victims of domestic violence or abuse may notify the Company and request confidential treatment of their personal information, or that of any child residing with them, including by providing alternative contact information.

If a victim of domestic violence or abuse wishes to revoke a previous request, they must submit to us in writing a sworn statement revoking the request.

If you wish to safeguard your information and/or provide alternative contact information, please send your written request for protected person status to:
Email: NLGCompliance@NationalLife.com
Mail: National Life Group
Market Conduct and Compliance-M530
One National Life Drive
Montpelier, VT 05604

New York Insurance Law Section 2612 and New York Domestic And Sexual Violence Hotline Information

Reliable service and policy expertise are just a phone call away.
Find out more here.
 

TC84353(0415)P

National Life Insurance Company:

Contracting and Licensing, Commissions, or Ordering Forms:

Toll Free Number:
(800) 906-3310, ext. 6765
Fax Number:
(802) 229-3738

Pre-Sale Questions for Life Insurance:

Toll Free Number:
(800) 906-3310
Fax Number:
(802) 229-7197

After Issue Service for Life Insurance:

Toll Free Number:
(800) 906-3310
Fax Number:
(802) 229-7054

New Business and After Issue Service for Annuities beginning with NG:

Toll Free Number:
(800) 906-3310
New Annuity applications &
accompanying paperwork:
E-mail Inquiries:
Fax Number:
(214) 638-9371

After Issue Service for Life Insurance and all other Annuities:

Toll Free Number:
(800) 906-3310
Fax Number:
(802) 229-7054

New Business for Life Insurance:

Toll Free Number:
(800) 906-3310
New life applications &
accompanying paperwork:
New Business Case requirements &delivery requirements:
Fax Number:
(802) 229-4726

Life Insurance Company of the Southwest

Contracting, Commissions, or Web Access Questions:

Toll Free Number:
(800) 906-3310
Fax Number:
(214) 638-9162

Pre-Sale Questions for Life Insurance:

Toll Free Number:
(800) 906-3310
Fax Number:
(802) 229-7197

After Issue Service for Life Insurance:

Toll Free Number:
(800) 906-3310
Fax Number:
(802) 229-7054

New Business for Life Insurance:

Toll Free Number:
(800) 906-3310
New Life applications &
accompanying paperwork:
New Business case requirements
& delivery requirements:
Fax Number:
(802) 229-4726

Pre-Sale Questions for Annuities:

Toll Free Number:
(800) 906-3310

After Issue service for Annuities:

Toll Free Number:
(800) 906-3310
Fax Number:
(214) 638-9162

New Business for Annuities:

Toll Free Number:
(800) 906-3310
New Annuity applications &
accompanying paperwork:
Fax Number:
(214) 638-9371
Customers may register for secure website access here to view policy information, including access to daily unit values, coverage, loan balances and more. After registration, owners of variable products may also elect to receive documents electronically.

VERMONT CAMPUS:

 

Hours:  

Business Hours:    
8 a.m. - 4:45 p.m. (ET)
Policyholder Service Hours:
8 a.m. - 6 p.m. Monday - Thursday
 
8 a.m. - 4:45 p.m. Friday


 

If you have an Annuity (beginning with NG):  

Toll Free Number:
(800) 732-8939
E-mail Address:
Fax Number:
(214) 638-9162

 

If you have an Annuity (all others):  

Toll Free Number:
(800) 732-8939
Fax Number:
(802) 229-7054
 

If you have a Life Insurance Policy:  

Toll Free Number:  
(800) 732-8939  
Fax Number:  
(802) 229-7054  

 


 

TEXAS CAMPUS: 


 

Hours:  

Business Hours:    

8 a.m. - 5 p.m. (CT) Monday - Thursday
8 a.m. - 3:45 p.m. Friday

Policyholder Service Hours:

8 a.m. - 5 p.m. Monday - Thursday
8 a.m. - 3:45 p.m. Friday

 
If you have an Annuity:      
Toll Free Number:
(800) 732-8939
E-mail Address:
Fax Number:
(214) 638-9162
 
 
If you have a Life Insurance Policy:    
Toll Free Number:
(800) 732-8939
Fax Number:
(802) 229-7054

If your policy number starts with a "C", please call 888-423-4204.

Plan Administrators

Plan Administrators - Information on Agreements/SPARK files:

Toll Free:
(866) 243-7174
Fax:
(214) 638-9257

 

Please select the appropriate company and policy type

If you have a National Life Insurance Company Annuity (beginning with NG), click here.

If you have a National Life Annuity (all others, including variable), click here.

If you have a Life Insurance Company of the Southwest Annuity, click here.

If you have a life policy, click here.

If you need a medical questionnaire, click here.