National Life Is Here to Help

Important Information for DC Policyowners

National Life Group is Committed to Providing Policyholder Relief

In the wake of the COVID-19 pandemic, National Life Group has extended its grace period for missed premium payments for policyholders, according to state insurance department directives. Additionally, the District of Columbia requires we provide specific provisions to their residents, including a payment plan for missed or delayed premiums for policyholders able to demonstrate that they are experiencing financial hardship as a result of COVID-19. More information about the specific state emergency declarations can be found here:


Payment Plan Request

If you are a resident of the District of Columbia and your policy entered a grace period as a result of not paying life insurance premiums that were due during a grace period because of a COVID-19 pandemic-related financial hardship, then you have the option to pay the overdue premium through a payment plan.

To qualify for the payment plan, you must:

  • Have a life insurance policy that, as of March 1, 2020, is paid and in good standing;
  • Agree to pay ongoing planned premium payments after the end of the grace period; and
  • Be prepared to provide a statement that you swear or affirm in writing, that you are experiencing financial hardship as a result of the COVID-19 pandemic.

Additional considerations:

  • Only one payment plan, per policy, is allowed at a time and there is no grace period allowed for payment plan payments.
  • Payment plans must be paid in addition to your recurring premium payment.

While each of us face unique challenges and stresses brought on by the pandemic, remember, we are in this together. We will continue to deliver on our promise to help you through this difficult time so you can continue to protect yourself, your family and your assets. 

If you have questions around billing and alternative payment arrangements, please contact your advisor or call our customer service center at 1-800-732-8939 to discuss your options.



Products issued by:

National Life Insurance Company
Life Insurance Company of the Southwest

National Life Group® is a trade name of National Life Insurance Company, founded in Montpelier, VT in 1848, Life Insurance Company of the Southwest, Addison, TX, chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York.