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National Life Group Press

Information for National Life Group Policyholders
In Areas Impacted by the Aftermath of Hurricane Katrina

(September 12, 2005) The devastation caused by Hurricane Katrina has directly affected several thousand National Life Group (National Life Insurance Company and Life Insurance Company of the Southwest) policyowners. Several zip code regions in Louisiana, Mississippi and Alabama are currently unable to receive mail. These regions may be found on the listing of "closed" post offices on the website of the United States Post Office. The mail rooms at National Life and LSW have been monitoring this list closely and are holding all mail that would be sent through these post offices. As the offices are re-opened, mail will be released.

Affected states are in the process of enacting emergency regulations to help protect customers from having their insurance coverage unintentionally lapse. In Mississippi and Alabama, the company is currently operating under a 60 day extension (as of August 26) of grace periods. In Louisiana, it is expected that the extension will last at least 120 days. These time frames may be adjusted at a later date based on feedback received from the State Departments of Insurance. Unless other information is received from a policyowner, premium notices will continue to be mailed (where possible) and Check-O-Matic arrangements will remain in-force. However, policies will not lapse for lack of premium payment. Any pending lapse notices will be held and mailed after the grace periods have ended.

National Life will continue to provide customers with information as it becomes available. In the meantime, customers can contact National Life's Customer Relations Department at 800-732-8939 with any questions.

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