Phone

Life Insurance, Annuity, Sentinel Variable Annuity customers (National Life)
1-800-732-8939

Life Insurance (Life of the Southwest - LSW) 1-800-732-8939

LSW Service Hotline for Annuities: 1-800-579-2878.

The local phone number for National Life Group, Montpelier, Vermont is 802-229-3333.

E-Mail and Website Access

You may reach us through the Internet by using the Contact Us form or through e-mail at CustomerRelations@nationallife.com. For LSW annuity service, please e-mail LSWservice@lifeofsouthwest.com.

Customers may register for secure website access to view policy information, including access to daily unit values, coverage, loan balances and more.

Mail

Please refer to our locations for mailing addresses.

Business Hours

Our home office Customer Service business hours are:

Monday through Thursday, 8 a.m. - 6 p.m.
Friday, 8 a.m. 4:45 p.m., EST.

Please note that hours for our other locations may vary.

E-Mail Encryption

National Life and LSW use encryption of email to protect personal information.

If you are a policyholder requiring assistance with viewing an encrypted message received from National Life or LSW, please use one of the contact methods above.

If you are a National Life agent, LSW agent or other e-mail recipient requiring assistance with viewing an encrypted message, contact the National Life Group HelpDesk through e-mail at HelpDesk@nationallife.com or toll-free at 877-654-3499 for assistance.

Media Relations

Media inquiries may be directed to Chris Graff, VP - Communications at (802)229-3882 or cgraff@nationallife.com.

Contributions and In-Kind Donations

Please visit our Charitable Foundation at www.nlgcf.com for more information.

Other Inquiries

If you would like information about any of our products and services or have a general question about the company, please use the Contact Us form.